My best advice is: Check all drivers for all hardware devices to ensure that they are the current best for Windows XP.
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Shutdown problems in Windows XP can be caused by many factors, just like earlier versions of Windows.
These included: a damaged exit sound file; incorrectly configured, damaged, or incompatible hardware; conflicting programs, or an incompatible, damaged, or conflicting device driver.
For a step-by-step troubleshooting method that applies to all versions of Windows 9 Windows XP shutdown issues mostly center around a very few issues, especially legacy hardware and software compatibility issues.
Currently, the leading cause of Windows XP shutdown problems is hardware incompatibility, including driver issues. However, it is impossible to list every possible hardware or driver issue individually.
History repeated itself in the Beta phase of Win XP.
In the Control Panel, click User Accounts, then click “Change the way users log on or off.” Uncheck the box that says “Use the Welcome screen.” This removes the initial logon screen with individual icons for each user and, instead, pops up the classic logon prompt that requires each user to type a user name and password.
In the early days of Win ME, one of the biggest culprits for shutdown issue was the Creative Labs Sound Blaster Live.
This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure.
Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.